Systems Xcellence Is Recommended for
ISO 9001 Registration
MILTON, Ontario (February 4, 1999) - Gordon Glenn, President and CEO of Systems
Xcellence Inc., today announced that they have been recommended for ISO 9001 (94) Registration.
"Considerable time and energy has been spent on ensuring that we meet the standards for ISO 9001
certification" states Gordon Glenn. "We are proud of this achievement as it reinforces our
ongoing commitment to providing quality products and solutions to existing and potential customers in the
healthcare industry. A further benefit of the ISO registration is that it enhances our image from a
marketing prospective and will differentiate us from our competition."
To meet the demands for the continued delivery of the highest quality products and
services, Systems Xcellence, working in partnership with their ISO consultant, Global
Quality Institute of Brampton, has spent the last twelve months preparing for
certification. "The achievement of being recommended for ISO 9001 Registration
further demonstrates our commitment to consistently meet current and continuing needs and
expectations of our customers", according to Norman Humphreys, Director, Quality and
Control Office at Systems Xcellence.
Companies worldwide are recognizing the importance in becoming ISO certified, just as
their customers are realizing the benefits of working with such companies. The ISO
standards are primarily aimed at achieving customer satisfaction by preventing defects at
all stages, from design and production through servicing, improving performance and
ensuring quality. The requirements include management, leadership, a pro-active and
well-trained work force, customer feedback, measurement, documentation, internal audits,
continuous improvement and third party validations. Benefits of certification are
invaluable to any company since the standard is generic and independent of any industry
and economic sector. Certification benefits include improved cost containment; increased
productivity; increased competitive advantage; increased customer satisfaction and
enhanced employee morale. Being recommended for ISO Registration further establishes
Systems Xcellence as a leader in the managed care sector of the healthcare industry.
Systems Xcellence, headquartered in Milton, Ontario, is a leading supplier of
patient-centric electronic transaction processing software for the healthcare information
technology industry. Systems Xcellence combines robust software products, business
expertise, and services to deliver superior solutions to the demanding managed care
sector. The Company's shares are traded on the Toronto Stock Exchange under the symbol
SXC. |