PRESS RELEASE Back to Press ReleasesSystems Xcellence Announces First Client for its ASP Pharmacy Benefits Processing ServiceContract with MaxorPlus Launches HxBenefit Inc.MILTON, Ontario (November 29, 2000) -- Systems Xcellence Inc., (TSE: SXC) announced today that its wholly-owned subsidiary HxBenefit Inc., has entered into a two year contract to provide pharmacy benefits processing services to MaxorPlus, a Pharmacy Benefits Management (PBM) company based in Amarillo, Texas. This agreement represents the first customer for HxBenefit and its application service offering, ClaimRx. HxBenefit will supply MaxorPlus with its leading edge, full function, pharmacy benefit processing service enabling MaxorPlus to deliver effective and flexible health care benefit solutions to its customers. MaxorPlus has selected the ClaimRx processing services of HxBenefit Inc. after a thorough investigation of their requirements and the services available to them. Both companies will work to migrate approximately 450,000 covered lives to HxBenefit's systems. It is expected that the number of covered lives and transaction volumes will increase as MaxorPlus increases its business using new functionality and services. "We welcome MaxorPlus as our newest customer and the first to select our ASP offering through HxBenefit. Since announcing our strategic ASP direction and launching HxBenefit in May of 2000 we have invested extensively in our operations, technical infrastructure and have the people and support in place to provide the quality service required by companies such as MaxorPlus," stated Gordon Glenn, President and CEO of Systems Xcellence. "We are pleased with the market's response to our HxBenefit offering and plan on finalising several other agreements in short order," stated Walt Ellenberger Sr. Vice President, Sales and Marketing. "The spirit of our partnership with MaxorPlus is representative of our vision to create a collaborative technical environment for processing and partnering with stakeholders in the drug benefit management arena." "MaxorPlus is excited about our new alliance with Systems
Xcellence. The fact that Systems Xcellence offers a comprehensive pharmacy benefit processing system will
allow MaxorPlus to focus on our core business of offering new and effective pharmacy benefit management
services that assist our clients in reducing the cost of their prescription drug benefit," stated
Steve Smith, Sr. Vice President of MaxorPlus. MaxorPlus, based in Amarillo, Texas is the pharmacy benefit management division of Maxor National Pharmacy Services Corporation. Since the late 1960's Maxor has distinguished itself through its innovative culture which supports long-term personal business relationships with its clients. With the evolution of managed care MaxorPlus continues to offer new and effective pharmacy benefit management services to assist its clients in reducing the cost of their prescription drug benefit programs. Today MaxorPlus is one of the few pharmacy benefit management companies that actively promotes pharmacy benefit capitation financial arrangements. Maxor's corporate information and background on its' various products and services can be found on their web site located on the Internet at www.maxor.com. About HxBenefit Inc. and Systems Xcellence Inc.: HxBenefit Inc. is an application service provider (ASP) focussed on the delivery of comprehensive pharmacy benefit processing and analysis services directly to Pharmacy Benefit Managers (PBMs), Managed Care Organizations (MCO's), retail pharmacies and other healthcare intermediaries involved in managing drug benefit programs. HxBenefit hosts the Systems Xcellence Inc. suite of Healthcare Xcellence (Hx) T software as an application service provider (ASP), utilizing on-line transaction processing systems and the Internet. Customers have Internet portal-based access to the Company's rich and full function suite of products on a transaction or subscription fee basis. HxBenefit Inc. is located in its new data and operations center in Scottsdale, Arizona. HxBenefit Inc. can be found on the Internet at www.hxbenefit.com. Systems Xcellence is headquartered in Milton, Ontario, and provides advanced online transaction processing solutions for the healthcare benefits management industry. The Company combines robust software products, business expertise, and services to deliver superior solutions to the ever-changing managed care sector. The Company's shares are traded on the Toronto Stock Exchange under the symbol SXC.
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