PRESS RELEASE FOR IMMEDIATE RELEASE

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Toronto Stock Exchange Symbol: SXC

FOR IMMEDIATE RELEASE 

 

SYSTEMS XCELLENCE ANNOUNCES RXPORTAL(TM) CONTRACTS WITH FIVE EXISTING CUSTOMERS

MILTON, Ontario August 3, 2004, Systems Xcellence Inc., ("SXC") (TSX: SXC) a leading provider of healthcare information technology solutions throughout the pharmaceutical supply chain, today announced the sale of its RxPORTAL(TM) web interface, to three of its pharmacy benefit manager (PBM) and two of its managed care (MCO) customers. The five agreements have a collective value of approximately $700,000, which will be earned over a three- year period.

Available as a hosted service, RxPORTAL allows healthcare organizations to extend the services they provide to their plan members by establishing a web presence for plan members to view program details and maximize utility of their prescription benefits. RxPORTAL enables plan members to review complete information of their group and prescription benefit plan; search a drug database for detailed pharmaceutical information; identify which drugs are covered under their plans; determine what their co-payment will be for a particular prescription; and, locate the nearest pharmacy that is part of the member's network. An enhancement to RxPORTAL, expected in the fourth quarter of 2004, will allow members to access their medication history.

"We began the initial deployments of RxPORTAL earlier this summer and are pleased with its reception to-date," said Gordon S. Glenn, President and CEO of SXC. "RxPORTAL works in conjunction with our core claims processing system - RxCLAIM® - and by using the Internet to extend the reach of our customers to their member base, it enhances the overall value proposition for our fully-integrated transaction management system. Our PBM and MCO customers are constantly searching for new ways to add value for their plan members and RxPORTAL provides them with an independently branded direct point-of-contact from which they can customize offerings, generate member feedback and implement unique growth initiatives."

About Systems Xcellence Inc.

Systems Xcellence (SXC) is headquartered in Milton, Ontario with offices and processing centres in Lombard, Illinois, Scottsdale, Arizona and Victoria, British Columbia. SXC is a leading provider of healthcare information technology solutions and services to the healthcare benefits management industry. The company's product offerings and solutions combine a wide range of software applications, application service provider (ASP) processing services and professional services, designed for many of the largest organizations in the pharmaceutical supply chain, such as pharmacy benefit managers, managed care organizations, retail pharmacy chains and other healthcare intermediaries. SXC can be found on the Internet at www.sxc.com.

This press release contains forward-looking statements based on current expectations. These forward-looking statements entail various risks and uncertainties that could cause actual results to differ materially from those reflected in these forward-looking statements. Risks and uncertainties about the Company's business are more fully discussed in the Company's Annual Information Form.


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For more information, please contact:

Irwin Studen

Dave Mason

Chief Financial Officer

Investor Relations

Systems Xcellence

Equicom Group

Tel: (905) 876-4741

Tel: (416) 815-0700 x237

Fax: (905) 876-4447

Fax: (416) 815-0080

Email: investors@sxc.com

dmason@equicomgroup.com
www.investorlook.com